Privacy Policy

Last updated: 12 Oct, 2021 20:00 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the Website (the “Website”) operated by (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

We do not automatically collect any personally identifiable information about users of this website. We will only record your personal details if you provide them voluntarily via one of the contact forms on our website. We also collate general aggregate information about use of the website for statistical purposes (see ‘Google Analytics’, below).

The information we collect

If you choose to contact us using one of the contact forms on this website, we may collect the following details (if you choose to provide them):
Your name
Your company name
Your email address
Your reasons for contacting Blkswan
Any other information that you choose to submit to us
When you submit information via one of our online enquiry forms, the information is sent to us via email (rather than being stored in a database).

These emails are generally deleted after 12 months unless there is a specific reason for us to retain your email beyond that period.

What we do with your information
If you provide information to us via our contact forms, we will only use that information to respond to your enquiry (e.g. emailing you a quotation for our services).

Unless you give us permission to do so, we will not:
Add you to any mailing lists
Send you correspondence that is unrelated to your reasons for contacting us
Share your details with a third party


A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

Analyze our web traffic using an analytics package.
Identify if you are signed in to the Website.
Test content on the Website.
Store information about your preferences.
Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Google Analytics
Like many website owners, we use Google Analytics to monitor the performance of our site. This tool does not collect any personally identifiable information, but if you would prefer not to be included in our Analytics data, you can download Google’s opt-out browser add-on here.

See also: Google Analytics – Safeguarding Your Data.

Opting out of us collecting personal information

You may opt-out of us collecting your personal information at any time by not inputting data into our website, by clicking unsubscribe on emails, and by contacting us.

Data Protection Officer

Our Data Protection Officer is Emma Hill. The contact information for our Data Protection Officer is as follows:

Do Not Track Signals

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We support Do Not Track (“DNT”). You can enable or disable DNT by visiting the Preferences or Settings page of your web browser.

Changes to Privacy Policy

We reserve the right to amend this policy at any time without any prior notice to you.


If you have any questions about this Privacy Policy, please contact us at


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